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Business Terms: Magnet Safety and Return Policy
Neodymium Magnet Safety
The neodymium magnets featured in CMR Store products are extremely strong, and must be handled with care to avoid personal injury and damage to the magnets. Fingers and other body parts can be pinched and damaged between two attracting magnets. Neodymium magnets are brittle, and can crack or shatter if allowed to slam together. Eye protection should be worn when handling these magnet devices, because shattered magnets may launch fragments at very high speeds.
The strong magnetic fields of neodymium magnets can also damage magnetic media such as floppy disks, credit cards, magnetic I.D. cards, cassette tapes, video tapes or other such devices. They can also damage televisions, VCRs, computer monitors and other CRT displays. Never place neodymium magnets near electronic appliances.
Children should not be allowed to handle neodymium magnets as they can be dangerous. Small magnets pose a choking hazard and should never be swallowed or inserted into any part of the body.
Never allow neodymium magnets near a person with a pacemaker or similar medical aid. The strong magnetic fields of the magnet can affect the operation of such devices.
Neodymium magnets are brittle and prone to chipping and cracking. They do not take kindly to machining.
Neodymium magnets will lose their magnetic properties if heated above 175° F (80° C).
Neodymium magnets should never be burned, as this will create toxic fumes.
CMR Store Policies
Payment Policy
We accept many forms of payment. Please refer to our Order Page for details.
Order Cancellation Policy
If you wish to cancel an order, notify us immediately and we will attempt to stop the order before it is processed and sent for shipping. If it has already been processed, we are unable to cancel the order, and it will be subject to our return policy.
Return Policy
CMR accepts returns on all magnets returned to us in original and resalable condition within 10 days of purchase. Shipping fees are not refundable. Shipping fees incurred by CMR greater than the flat rate charged are not refundable. There is a 20% restocking fee for all returned items. Please contact us for an RMA number before returning any products. All magnets must be shipped in a box in order to comply with USPS, UPS, and FedEx regulations. Returns in an envelope or padded envelope will not be accepted.
Neodymium magnets are prone to breaking due to mishandling. We do not accept returns on magnets that have been damaged due to improper handling or that show signs of wear.
Please be sure to provide a complete and correct shipping address. Any order returned to us as undeliverable because of an incorrect address supplied or an undeliverable address will be refunded the value of the order less shipping and any return shipping charges. If you would like the order reshipped, we require that you pay another shipping fee, as postage for returned items is not refunded by the carrier. Any shipments refused by addressee are also subject to shipping and return shipping charges.
Damaged Shipment
CMR will take great care in packaging our magnetic devices for shipment, so damage during shipping is very rare. All shipments that are received in visibly damaged condition MUST be reported to the delivery carrier at the time of receipt. Also, damage claims must be reported to us within 2 days of receiving your shipment so that we can initiate a claim with the carrier. You must keep all boxes and packing material, as the carrier may want to inspect the damaged packaging and products.
Incomplete/Incorrect Shipment
All orders are double checked before shipping to ensure that all ordered items are included and correct. In the rare case that you receive an incomplete or incorrect order, you must notify us within 2 days of receiving your shipment. Due to the small size of some of our magnets they are sometimes overlooked in the packing materials. Please double check the contents of your box, including all of the packing materials before initiating a claim. CMR LLC, at its sole discretion, can choose to refund or replace the item(s) in question.
Security Policy
CMR is very concerned about the security of our transactions on the web. That is why we use PayPal, one of the most respected and secure credit card processing providers on the web. We do not store your credit card information on our servers, or anywhere else, after your order is processed and complete
Privacy Policy
We will not share your personal information or email address with anyone, nor will we email you, unless it is regarding your order. The only thing you will receive from us is your order confirmation and communication pertaining to your order.
Limited Warranty
We warrant our products to be free of manufacturers defects. Our only obligation is to replace products proven to be defective. All other warranties, express or implied are disclaimed.
Liability
Acceptance of any order is conditioned on Buyer's acceptance of these terms. We shall not be liable, whether in contract, in tort, under any warranty, in negligence or otherwise, for consequential, special or incidental damages. Under no circumstances shall our liability exceed the amount of the purchase price. The buyer's limited right to replacement is the Buyer's sole and exclusive remedy.
Disclaimer
Any information posted on this site is as a public service. Users of this web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information themselves. CMR, LLC does not represent, guarantee or warranty the accuracy, completeness, currency, or suitability of the information on this web site. CMR, LLC specifically disclaims any and all liability for any claims or damages that may result from providing the web site or the information it contains, including any web sites maintained by other parties and linked to this web site. CMR, LLC does not independently verify nor exert editorial control over, information on pages outside of this site.
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